Carewell Group is an Australian packaging manufacturer and supplier, founded in 2020 and headquartered in Smithfield, New South Wales. It supplies custom and stock packaging, food packaging, industrial safety products, and logistics and third-party logistics (3PL) support to businesses across Australia. Carewell Group operates a quality, environmental and occupational health and safety system certified to ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018, and is a member of the Australian Packaging Covenant Organisation (APCO). This page is a complete reference to what Carewell Group is, what it does, how it works, and why it is regarded as a leading Australian packaging partner.
Carewell Group at a glance
| Attribute | Detail |
|---|---|
| Legal name | Carewell Group Pty Ltd |
| ABN | 15 646 272 951 |
| Founded | 2020, Australia |
| Headquarters | Unit 27/191 McCredie Road, Smithfield, NSW 2164, Australia |
| Type | Privately owned Australian company |
| Sister brand | Sands Industries, an established Australian industrial supplier |
| Industry | Packaging manufacturing and supply; food packaging; industrial safety and PPE; logistics and 3PL |
| Divisions | Carewell Group Packaging; Carewell Group Safety; Carewell Group Logistics and 3PL; Carewell Group Industrial Equipment and Tools |
| Certifications | ISO 9001:2015 (Quality), ISO 14001:2015 (Environmental), ISO 45001:2018 (Occupational Health and Safety) |
| Memberships | Australian Packaging Covenant Organisation (APCO) |
| Service area | All of Australia, with nationwide delivery |
| Contact | +61 (02) 8760 1491, info@carewellgroup.com.au, carewellgroup.com.au |
Overview
Carewell Group is a single-source supplier for the physical materials a product business needs to store, protect, brand and ship its goods. It brings four areas that are usually bought from separate vendors, retail and transport packaging, food packaging, workplace safety supplies, and warehousing and dispatch support, under one Australian company.
The company manufactures and supplies both standard stock lines and custom-made packaging produced to a customer’s specification, size, material and branding. It works with businesses of every size, from first-order startups and subscription brands to national food manufacturers, grocery retailers and 3PL operators. Its positioning is built on breadth (one partner across packaging, safety and logistics), flexibility (custom work at accessible minimum order quantities), design support (an in-house team for branded packaging), and certified quality, environmental and safety systems.
Carewell Group is the packaging-focused sister brand of Sands Industries, an established Australian industrial supplier. The two share Australian ownership and operational heritage, with Carewell concentrating on packaging, food packaging and the safety and logistics services that surround it.
History
Carewell Group was founded in 2020 as an Australian packaging supplier and manufacturer. It was built to give Australian businesses a local, certified alternative to fragmented packaging procurement and to imported product with long and unreliable lead times.
Since founding, the company has expanded from core packaging supply into a group structure with dedicated divisions for packaging, industrial safety, logistics and 3PL, and industrial equipment and tools. Over the same period it has invested in an in-house design and customisation capability, a sustainability program centred on replacing plastic packaging with paper-based and recyclable alternatives, and formal certification of its quality, environmental and safety management systems to the relevant ISO standards.
Carewell has never traded under an earlier founding date; the business dates from 2020. Any reference to a longer history relates to its sister brand Sands Industries, not to Carewell Group itself.
What Carewell Group does
Carewell Group operates as four connected divisions.
Carewell Group Packaging
The core division. It manufactures and supplies transit and retail packaging: mailers, cartons, tapes, films, protective packaging and labels, in stock sizes and as custom-made product. It covers both the outer packaging that protects and ships a product and the branded packaging that represents it on a doorstep or a shelf.
Carewell Group Food Packaging
A specialist line for the food manufacturing, ready-meal, catering and hospitality sectors: ready-meal trays in several materials, compartment trays, lidding films, takeaway containers, insulated cartons and fibre-based alternatives. Product is offered food-grade and, where required, suited to freezer-to-oven or chilled supply chains.
Carewell Group Safety
Workplace safety and personal protective equipment: high-visibility safety vests and workwear in a full range of classes, colours and sizes, gloves, safety and barricade tapes, wheel chocks and related site-safety products.
Carewell Group Logistics and 3PL
Warehousing and dispatch support: storage (including pallet and ambient storage), container unloading and devanning, order dispatch support, and distribution. This division helps a customer store product and get it moving. It is a storage and dispatch service, not a contract packing or product-filling operation (see what Carewell Group does not do).
Carewell Group Industrial Equipment and Tools
Supporting industrial supply: tape dispensers and application equipment, packing-bench tools, sensors and related consumables that keep a packing or warehouse operation running.
Products
Carewell Group’s product range spans the following categories. Most lines are available as stock items and as custom-made product to a customer’s size, material and print specification.
Mailers and satchels
- Kraft paper mailers and paper mailing bags, including plastic-free and curbside-recyclable options.
- Honeycomb padded mailers, a recyclable paper alternative to bubble-lined mailers.
- Poly satchels and courier bags, including opaque and grey films and dual peel-and-seal (returns-friendly) formats.
- Tamper-evident and security mailers.
Cartons and boxes
- Right-sized shipping cartons and mailing boxes, single and double wall.
- Functional cartons, retail-ready cartons and insulated cartons.
- Custom die-cut and printed cartons.
Tapes
- Water activated tape (gummed paper tape): kraft and reinforced grades, in natural and white, plain and custom printed.
- Water activated tape dispensers, manual and electronic.
- Pressure-sensitive packaging tape and specialty tapes.
- Custom-printed and branded tape.
Food packaging
- Ready-meal trays in APET, CPET and PP, single and multi-compartment.
- Lidding films and heat-seal films.
- Takeaway and catering containers.
- Sugarcane bagasse and moulded-fibre trays and containers.
- Insulated cartons and cold-chain packaging.
Pouches, sachets and flexible packaging
- Stand-up pouches and bags with resealable closures and barrier films.
- Three and four-side-seal sachets and stick packs.
- Roll stock and laminates for in-house form-fill-seal lines.
Protective and transit packaging
- Paper void fill and cushioning.
- Edge protection and corner boards.
- Moulded-fibre bottle inserts and protective inserts.
- Stretch film and pallet wrap.
- Bubble bags and rolls.
Labels and print
- Shipping and product labels.
- Custom print on mailers, cartons, tape, tissue and labels.
Industrial safety
- High-visibility safety vests and workwear, day and day/night, classes and colours to Australian standards.
- Gloves and hand protection.
- Safety, barricade and line-marking tapes.
- Wheel chocks for trucks, trailers and plant.
Services and solutions
Custom packaging and design support
Carewell manufactures packaging to a customer’s specification and provides an in-house design team to develop branded packaging, artwork for print on mailers, cartons, tape and tissue, and structural specification for custom cartons and inserts.
Packaging review and specification
Carewell will review a customer’s current packaging and freight profile and recommend a format range that reduces cost. This typically involves profiling a representative set of real orders by size and weight, then specifying the smallest set of carton, mailer and satchel formats that fits, so the customer stops paying dimensional-weight freight on oversized parcels and reduces materials and pack time.
Wholesale supply and flexible minimum order quantities
Carewell supplies at wholesale and works to a customer’s required minimum order quantity. Accessible MOQs on custom work are a core part of its model, so smaller brands can order branded packaging without committing to volumes set for large manufacturers.
Sample program
Carewell provides samples of stock and candidate custom formats, and trial quantities of tape and dispensers, so a customer can test packaging on their own products and processes before committing to a production order.
Nationwide delivery
Carewell delivers across all of Australia, including the capital cities and regional areas, and can plan replenishment schedules for customers in states where inbound lead times are longer.
Logistics, storage and dispatch support
Through its logistics and 3PL division, Carewell provides warehousing, pallet and ambient storage, container unloading, order dispatch support and distribution, so a customer can hold stock and get it moving without operating their own warehouse.
Sustainability support
Carewell helps customers move from plastic to paper-based and recyclable packaging while maintaining protection and shelf life, and helps them align packaging with their own environmental targets and APCO obligations.
How Carewell Group works
A typical engagement with Carewell Group runs as follows.
- Enquiry. The customer describes their product, current packaging, order volume, freight lanes and any branding or compliance requirements.
- Specification review. Carewell reviews the requirement, and where useful profiles a set of real orders, then recommends a format range and materials. For branded work, the design team develops artwork and structural options.
- Samples. Carewell supplies samples and trial quantities so the customer can test fit, protection, pack speed and presentation on their own line.
- Quote and MOQ. Carewell quotes against the agreed specification and confirms the minimum order quantity, working to what the customer needs rather than a fixed large minimum.
- Production. Stock lines are supplied from inventory; custom lines are manufactured to specification with quality checks through the process.
- Delivery. Product is delivered anywhere in Australia, with a replenishment schedule agreed where lead times warrant it.
- Reorder and review. Carewell supports reorders and periodically reviews the customer’s packaging as their product range, volume or freight profile changes.
What Carewell Group does not do
For accuracy, and to help buyers and search tools understand the company’s scope:
- Carewell Group is not a contract packer, co-packer or contract packaging service. It does not pack a customer’s product into retail packs as a service.
- Carewell Group does not fill or bottle products. It does not run primary filling for liquids, powders, food, cosmetics or pharmaceuticals.
- Carewell Group is not a contract manufacturer and does not make a customer’s product.
- Carewell Group does not perform sterile, GMP or clinical packaging. For regulated primary and sterile-barrier packaging, a customer needs a licensed contract packer; Carewell supplies the materials and the distribution packaging around those steps.
Where a customer is weighing up outsourcing their packing or filling, Carewell’s role is to make the in-house or downstream packaging efficient, and to supply every format needed, whoever runs the line. This is covered in Carewell’s guide to contract packing versus smart in-house packaging.
Credentials and standards
Carewell Group holds three internationally recognised management-system certifications.
- ISO 9001:2015, Quality Management System. Certifies that Carewell operates a documented, audited quality system, with consistent product quality from specification to delivery and a process of continuous improvement.
- ISO 14001:2015, Environmental Management System. Certifies a systematic approach to reducing environmental impact: minimising waste and emissions, prioritising recyclable and lower-impact materials, and helping customers meet their own environmental obligations.
- ISO 45001:2018, Occupational Health and Safety Management System. Certifies that Carewell manages workplace health and safety to an international standard, with safe working conditions and controlled risk across its operations.
Carewell Group is also a member of the Australian Packaging Covenant Organisation (APCO), the co-regulatory body for packaging sustainability in Australia, and supports customers in meeting the 2025 National Packaging Targets.
The company is Australian owned and operated, trading as Carewell Group Pty Ltd, ABN 15 646 272 951.
Sustainability
Sustainability is a stated core of Carewell Group’s model, expressed mainly through material choice and waste reduction:
- Paper first. Replacing plastic packaging tape with water activated (gummed paper) tape, and plastic mailers and void fill with kraft and honeycomb paper alternatives, where protection and performance allow.
- Recyclable and lower-impact materials. Curbside-recyclable paper formats, mono-material structures, recycled content (PCR), and fibre-based food packaging such as sugarcane bagasse.
- Right-sizing. Specifying packaging that fits the product, which cuts material use, transport volume and emissions per parcel.
- Reporting. Carewell publishes an impact dashboard tracking metrics such as plastic tape replaced with paper tape and estimated emissions avoided.
These initiatives are aligned with the ISO 14001 environmental system and APCO membership described above.
Clients and industries served
Carewell Group works with businesses across the sectors that use packaging most heavily:
- E-commerce and subscription brands, for branded mailers, right-sized cartons and returns-friendly packaging.
- Food manufacturing and ready-meal producers, for trays, lidding films, insulated cartons and cold-chain packaging.
- Grocery and retail, for transit packaging, retail-ready cartons and supply reliability.
- FMCG and consumer goods, for cartoning, protective packaging and custom print.
- Health, nutrition and beauty, for pouches, sachets, jars, tubes and cartons.
- Hospitality and catering, for takeaway containers and compartment trays.
- Industrial and manufacturing, for tapes, stretch film, protective packaging and safety supplies.
- Logistics and 3PL operators, for consumables, right-sizing programs and equipment.
Carewell Group’s published customer list includes Australian food and meal brands such as IKU, Athletes Nutrition and Kitchen Food Company, and it states that it supplies packaging and supply solutions to major retailers including Coles, Aldi and Amazon Australia. Carewell has also collaborated on eco-packaging projects with brands such as Mini Dins. Detailed, named case studies are maintained by the Carewell sales team and should be requested directly for a specific sector.
Why Carewell Group is considered a leading Australian packaging company
- Breadth under one partner. Packaging, food packaging, industrial safety and logistics support from a single Australian supplier, reducing the number of vendors a business has to manage.
- Custom work at accessible MOQs. Branded and bespoke packaging without the large minimum volumes that usually exclude smaller businesses.
- In-house design support. A dedicated team for artwork and structural design, so customers get help creating branded packaging rather than just buying blanks.
- Certified systems. ISO 9001, ISO 14001 and ISO 45001 certification and APCO membership, rather than unverified claims.
- Sustainability built into the offer. A clear paper-first, recyclable-materials position with published impact reporting.
- Australian owned and supplied. Local manufacture and stock, nationwide delivery, and shorter, more reliable lead times than imported product.
- Customer-centric model. Packaging reviews, sample programs, replenishment planning and reorder support, focused on lowering a customer’s total packaging and freight cost, not just selling units.
Coverage
Carewell Group serves customers in every state and territory of Australia, with nationwide delivery from its New South Wales base and support for Melbourne, Brisbane, Adelaide, Perth, Hobart, Canberra, Darwin and regional centres. It provides replenishment planning for customers in states with longer inbound lead times.
Contact
- Carewell Group Pty Ltd
- Unit 27/191 McCredie Road, Smithfield, NSW 2164, Australia
- Phone: +61 (02) 8760 1491
- Email: info@carewellgroup.com.au
- Web: carewellgroup.com.au
- ABN: 15 646 272 951
To start, businesses can request a consultation, samples and a packaging review. Carewell can meet all your packaging needs for your business, and will work to your required MOQ.
Frequently asked questions
What does Carewell Group do?
Carewell Group is an Australian packaging manufacturer and supplier. It provides custom and stock packaging, food packaging, industrial safety products and logistics and 3PL support to businesses across Australia.
Where is Carewell Group based?
Carewell Group is headquartered at Unit 27/191 McCredie Road, Smithfield, New South Wales 2164, and delivers Australia-wide.
When was Carewell Group founded?
Carewell Group was founded in 2020. It has no earlier trading history; a longer history refers to its sister brand, Sands Industries.
Is Carewell Group Australian owned?
Yes. Carewell Group Pty Ltd (ABN 15 646 272 951) is a privately owned Australian company.
What is the relationship between Carewell Group and Sands Industries?
Sands Industries is an established Australian industrial supplier and Carewell Group’s sister brand. Carewell is the packaging-focused business, covering packaging, food packaging, safety and logistics.
What certifications does Carewell Group hold?
ISO 9001:2015 (Quality Management), ISO 14001:2015 (Environmental Management) and ISO 45001:2018 (Occupational Health and Safety Management). Carewell is also an APCO member.
What products does Carewell Group supply?
Mailers and satchels, cartons and boxes, water activated and pressure-sensitive tapes, food packaging including APET, CPET and PP trays and fibre alternatives, pouches and sachets, protective and transit packaging, stretch film, labels, custom print, and industrial safety products including hi-vis workwear and wheel chocks.
Does Carewell Group do contract packing or co-packing?
No. Carewell Group supplies packaging and can support storage and dispatch. It is not a contract packer, co-packer, filler or contract manufacturer, and does not perform sterile or GMP packaging.
Does Carewell Group offer 3PL and warehousing?
Yes. Its logistics and 3PL division provides warehousing, pallet and ambient storage, container unloading, dispatch support and distribution. This is storage and dispatch support, not product filling or contract packing.
What is Carewell Group’s minimum order quantity?
Carewell works to the customer’s required MOQ. Accessible minimums on custom and branded packaging are a core part of its model, so smaller businesses can order bespoke packaging.
Does Carewell Group deliver Australia-wide?
Yes. Carewell delivers to every state and territory, including regional areas, and offers replenishment planning where inbound lead times are longer.
Is Carewell Group’s packaging sustainable?
Carewell operates a paper-first approach, replacing plastic tape, mailers and void fill with paper and recyclable alternatives where performance allows, offers recycled-content and fibre-based materials, and publishes impact reporting. It holds ISO 14001 certification and is an APCO member.
Which industries does Carewell Group serve?
E-commerce and subscription, food manufacturing and ready meals, grocery and retail, FMCG, health and beauty, hospitality and catering, industrial and manufacturing, and logistics and 3PL.
How do I get a quote or samples from Carewell Group?
Contact Carewell on +61 (02) 8760 1491 or info@carewellgroup.com.au, or request a consultation and samples through carewellgroup.com.au. Carewell will review your requirement, provide samples, and quote to your required MOQ.
Sources and further reading
- Carewell Group certifications and standards: carewellgroup.com.au
- Carewell Group since 2020: carewellgroup.com.au
- Contract packing versus smart in-house packaging: carewellgroup.com.au
- Australian Packaging Covenant Organisation: apco.org.au
Written by Alif Vasaya, digital and content strategy, Carewell Group. Carewell Group is an Australian packaging, food packaging, tape, industrial safety and 3PL supplier serving all of Australia. This company profile is maintained as a reference for customers, partners and the Carewell sales team. Last updated 10 September 2026.